WELCOME toTOKYU PLAZA GINZA

Here at the Tokyu Plaza Ginza you can experience a culture that encourages the spirit of making things well, from the variety-filled food culture of Japan to fashion items made from excellent craftsmanship. Enjoy an elegant moment in this new Ginza landmark.
ALL SHOPS

INFORMATION & SERVICE

Mainly Accepted Credit Card

Credit cards with the logos of VISA, MasterCard, American Express, JCB, China UnionPay, Diners Club are accepted.

* The type of accepted credit cards varies with each store.

Not applicable stores

  • ・Kiton
  • ・EMPORIO ARMANI
  • ・STRASBURGO
  • ・HUNTER
  • ・GLOBE-TROTTER
  • ・RAISE
  • ・The session
  • ・KIDS-TOKEI
  • ・ZUKAN MUSEUM GINZA

Duty-Free shop/Tax Free shop

Overseas customers can enjoy tax-free shopping in some of the shops.

Tax Exemption Procedure/Payment Information

Restrooms

B3F - B1F, 4F - 11F
Changing room (4F women's restrooms)
Baby chair: 1 per restroom

Information

3F (11:00 am - 9:00 pm)
Building guide, calls for lost children or customers, lost and found, stroller and wheelchair rentals, etc.

AED

B3F - B1F, 3F, 10F - Rf

Kids' space

4F, 10F, 11F
Nursing space (women only), diaper changing station, water heater for baby formula, diaper disposal

Free Wi-Fi

1. Select "@GinzaFree" as the SSID
2. Select language, check terms and conditions
3. Tap "Launch Browser"

Multipurpose toilet

B3F, B2F, 6F, 10F, 11F
(Ostomate toilet)

Smoking room

B2F, 6F, 10F, 11F

Advance payment machine for parking

B3F parking area waiting room
(Accepts: Cash, credit)

Duty-free counter

7F (11:00 am - 9:00 pm)
TEL: 03-3571-2132
FAX: 03-3571-2126
Customers who wish to visit the counter when it is closed are advised to check in advance whether procedures are available.

Mobile batteries

B2F

About Assistance Dogs and Pets

Please refrain from bringing pets, except for guide dogs, hearing dogs, and service dogs.

SHOP GUIDE

PINK HOUSE

5F Shop

PINK HOUSE

LightUp/Zekoo

7F Shop

LightUp/Zekoo

Tax Free

Hacoa DIRECT STORE

5F Shop

Hacoa DIRECT STORE

English OK Tax Free

コトモノマルシェ

B1F Shop

COTOMONO MARCHE

English OK

金子眼鏡店

5F Shop

KANEKO OPTICAL

English OK Tax Free

METoA Cafe & Kitchen

1F Australia Café

METoA Cafe & Kitchen

English OK

ALL SHOPS

OPEN HOURS

Shopping & Cafe & Service

1-9F

11:00 - 21:00

Gin Chika Marche

B2F

11:00 - 23:00

B1F

11:00 - 21:00

Gin Machi Dinning

10-11F

11:00 - 23:00

* Shop Open Hours for shops may vary. For details please directly contact the shop.

KIRIKO Terrace

RF

11:00 - 23:00

* Open Hours may vary due to special events, weather or other reasons.

Closing Day
1/1 and Irregularly day once a year

ACCESS

Address

5-2-1 Ginza, Chuo-ku, Tokyo 104-0061
Tel : 03-3571-0109 (Information desk 11:00 - 21:00)

Visitors arriving by train

  • Tokyo Metro 1 min. walk from exits C2/C3 in "Ginza Station" on the Ginza, Marunouchi and Hibiya Lines
  • Tokyo Metro and Toei Subway 2 min. walk from exit A1 in "Hibiya Station" on the Hibiya, Chiyoda Lines and Mita Line
  • Tokyo Metro 2 min. walk from exit A0 in "Yurakucho Station" on the Yurakucho Line
  • JR Yamanote Line/Keihintohoku Line 4 min. walk from the Ginza Exit in "Yurakucho Station"

From Narita Airport

Narita Airport Sta. /Narita Airport Terminal 2・3 Sta.

JR Narita Express 54 min

Tokyo Sta.

JR Yamanote Line 2 min

Yurakucho Sta.

4 min on foot

TOKYU PLAZA GINZA

Narita Airport Sta. /Narita Airport Terminal 2・3 Sta.

Keisei Skyliner 40 min

Nippori Sta.

JR Yamanote Line 13s min

Yurakucho Sta.

4 min on foot

TOKYU PLAZA GINZA

Narita Airport

about 60 min by car

TOKYU PLAZA GINZA

From Haneda Airport

Haneda Airport Terminal 2 Sta.

Tokyo Monorail 2 min

Haneda Airport Terminal 1 Sta.

Tokyo Monorail 4 min

Haneda AirportInternational Terminal Sta.

Tokyo Monorail 13 min

Hamamatsucho Sta.

JR Yamanote Line 5 min

Yurakucho Sta.

4 min on foot

TOKYU PLAZA GINZA

Haneda AirportDomestic Terminal Sta.

Keikyu Kuko Line 14 min

Shinagawa Sta.

JR Yamanote Line 9 min

Yurakucho Sta.

4 min on foot

TOKYU PLAZA GINZA

Haneda Airport

about 20 min by car

TOKYU PLAZA GINZA

INFORMATION ON PARKING LOTS

Parking hours 24 hours a day
Parking fees

¥310/30 mins.

Maximum fee for 24 hours:
Standard cars ¥1,700 High-roof vehicles ¥2,200

* These rates also apply outside of normal business hours.

Discount service Discounts are offered in accordance with parking fees as below:
¥2,000 or more (including taxes): 1 hour free
¥5,000 or more (including taxes): 2 hours free
¥30,000 or more (including taxes): 4 hours free

OPEN HOURS

Shopping & Cafe & Service

1-9F

11:00 - 21:00

Gin Chika Marche

B2F

11:00 - 23:00

B1F

11:00 - 21:00

Gin Machi Dinning

10-11F

11:00 - 23:00

* Shop Open Hours for shops may vary. For details please directly contact the shop.

KIRIKO Terrace

RF

11:00 - 23:00

* Open Hours may vary due to special events, weather or other reasons.

Closing Day
1/1 and Irregularly day once a year